Klaviyo Agency in Exeter
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When shipping decides the economics
The south-west has a dense population of small food, drink and craft producers, and Exeter is the commercial centre most of them orbit. Cheese, cider, preserves, baked goods, pottery: small operations making genuinely good things.
Shipping is the constant problem. Perishable and fragile goods cost a lot to send, which means the economics only work above a certain order value, and a large share of baskets never reach it.
Most of the work here is raising order value rather than order count. Bundles, cases, hampers and suggested pairings all move the average basket up to where the shipping maths works, and email is the natural place to do that.
Ordering rhythm helps too. A customer who orders once a quarter in a larger box is worth more and costs less to serve than one ordering monthly in small amounts. Flows can genuinely shape that behaviour if they're built with it in mind.
Klaviyo for south-west producers
One of our founders worked inside Klaviyo, so we know what a healthy account looks like and where small producers lose money on delivery.
We work remotely with south-west producers, and you deal directly with the people doing the work.
Take us on for the full programme or slot us in beside your existing team. Either way, what Klaviyo learns can feed your wider marketing automation and your paid channels too.
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3 Steps to Smarter Automation
Audit & Assess
We look at your existing flows, campaigns and segments to find what's underperforming and why. If you're starting fresh, we map out your customer data sources and build the full account structure before anything goes live.
Consultation & Onboarding
We agree on which flows to build first, connect your data sources and get your Klaviyo account linked to your other marketing channels. Most clients are live and sending within two weeks.
Launch, Optimise, Learn
We build and launch your flows, then our agentic AI monitors performance - tracking which sequences drive revenue, flagging drop-off points and suggesting improvements. Your automation gets more precise the longer we run it.
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