Klaviyo Agency in York
Service
Turning visitors into customers
York's businesses meet an enormous number of people who will never come back. Millions of visitors a year, buying chocolate, gifts, food and crafts, having a genuinely good time, and then going home to somewhere else entirely.
Almost all of that is a one-off transaction that could have been the start of something. The visitor loved the product and has no way to buy it again, because nobody asked for an email address at the counter.
Capture is the whole game, and it has to be easy at the point of sale: a QR code on the receipt, a card in the bag, something offered with the purchase rather than after it. Get that right and the rest follows.
Then the flow has to bridge the gap between a nice day out and an online order. Reminding people of the visit, making the product available to ship, and timing the first real prompt for a few weeks later when they're back in normal life and want a bit of that feeling again.

Klaviyo for visitor businesses
One of our founders worked inside Klaviyo, so we know what a healthy account looks like and how much a visitor business leaves on the counter.
We work remotely with Yorkshire businesses, and you deal directly with the people doing the work.
Take us on for the full programme or slot us in beside your existing team. Either way, what Klaviyo learns can feed your wider marketing automation and your paid channels too.
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3 Steps to Smarter Automation
Audit & Assess
We look at your existing flows, campaigns and segments to find what's underperforming and why. If you're starting fresh, we map out your customer data sources and build the full account structure before anything goes live.
Consultation & Onboarding
We agree on which flows to build first, connect your data sources and get your Klaviyo account linked to your other marketing channels. Most clients are live and sending within two weeks.
Launch, Optimise, Learn
We build and launch your flows, then our agentic AI monitors performance - tracking which sequences drive revenue, flagging drop-off points and suggesting improvements. Your automation gets more precise the longer we run it.






