Klaviyo Agency in Plymouth
Service
Long decisions and considered purchases
Plymouth sits at the centre of a marine and outdoor economy: sailing, diving, surfing, hiking, and the equipment that goes with all of it. These are considered purchases. Nobody buys a drysuit on impulse, and the gap between first visit and first order can run to weeks.
Email is unusually well suited to that gap, but only if it's built for education rather than urgency. A discount code sent to someone still researching does nothing. A sizing guide or a comparison might make the sale.
Browse abandonment is the flow that earns its keep here, but the standard version is far too aggressive. Someone who looked at three products on Tuesday isn't ready to be chased on Wednesday, they're comparing.
We build longer, gentler sequences around what people actually need in order to decide: fit, conditions, durability, what to buy alongside it. Then we use seasonality properly, because a sailing brand and a hiking brand have completely different calendars.
Klaviyo for south-west outdoor brands
One of our founders worked inside Klaviyo, so we know what a healthy account looks like and where the money hides in a quiet one.
We work remotely with south-west brands, and you deal directly with the people doing the work rather than an account manager relaying messages.
Take us on for the full programme or slot us in beside your existing team. Either way, what Klaviyo learns can feed your wider marketing automation and your paid channels too.
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3 Steps to Smarter Automation
Audit & Assess
We look at your existing flows, campaigns and segments to find what's underperforming and why. If you're starting fresh, we map out your customer data sources and build the full account structure before anything goes live.
Consultation & Onboarding
We agree on which flows to build first, connect your data sources and get your Klaviyo account linked to your other marketing channels. Most clients are live and sending within two weeks.
Launch, Optimise, Learn
We build and launch your flows, then our agentic AI monitors performance - tracking which sequences drive revenue, flagging drop-off points and suggesting improvements. Your automation gets more precise the longer we run it.
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